Forms not updating after changing the autoresponder

  • kxclark
    Asked on April 1, 2020 at 6:36 PM

    hello when we change the email autoresponder for our forms, its not saving our changes automatically

  • Elton Support Team Lead
    Replied on April 1, 2020 at 8:42 PM

    You have to click the Save button in the Autoresponder after changing its recipient email. This will automatically save the form after.

    Example:

    Forms not updating after changing the autoresponder Image 1 Screenshot 20

    If you're still having difficulties, please let us know the email address you're trying to set in the autoresponder so we can assist you here.

    By the way, you have to make an actual submission in your form to test the autoresponder and notification.