PR_END_OF_FILE_ERROR when viewing form

Hi @cespinosa

I am afraid there is a part of your message missing.

Could you please clarify your request?

We will be glad to assist you.

Dear Jotform Helpdesk
We have problems accessing this jotform -
https://form.jotform.com/52202137483953
We get an error like the one below using Firefox:
[image: pr-end-of-file-error.png]
For Chrome, this is the error we get (see below):
[image: pr-end-of-file-error-chrome.png]
Kind regards
Carlos
...

Dear JotForm Helpdesk
Sorry, forgot to add. Strangely enough, the form loads, after at least 2
attempts, and with around 3-5 minute intervals between attempts.
Kind regards
Carlos
...

I have tested your forms and they load correctly at my end using FireFox and Chrome.

Can you please share your error screenshot again by following this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

May we know if the issue still remains?

Hi Ritchie

Here are the screenshots:

a. Firefox

b. Chrome

We still have the problem, where it works after a while and then the error comes back.

Kind regards

Carlos

It seems your antivirus or add-ons may be blocking JotForm.

Kindly try to disable any antivirus, add-ons or extensions.

You may also try to view the form using your mobile network.

Let us know if the issue still remains.

Worked at home yesterday and my setup doesn't have antivirus, and browser add-ons/extensions.

Tried it again today, and it's working again.