I recieve wrong email or password error

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    Asked on April 27, 2020 at 06:07 AM

    When I login to jotform it's not working it's saying worng Emil I'd or password what do I have to do ???

    This is a re-post of a comment on How to Download the Submission Files

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    Answered on April 27, 2020 at 10:06 AM

    Greetings and thank you for your message.

    I have checked the provided email and username, and they do belong to an account. 

    This means that the problem is most likely in your password. Please try to reset it and log in then.

    You can click Forgot Password? link at the Login page, enter your email, and then follow instructions from the message.

    Please let us know if you have any additional questions.