Unable to find the "Download all" button in the submissions page

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    colasanti.riccardo
    Asked on May 01, 2020 at 10:12 PM

    Hi, following your guidelines, when I arrive on step 2 it does not appear the button DOWNLOAD ALL UPLOADS.

    What can I do?



    This is a re-post of a comment on How to Download the Submission Files

  • Profile Image
    roneet
    Answered on May 02, 2020 at 12:05 AM

    Are you referring to this form?

    https://www.jotform.com/build/201154514252645

    It does not have any upload field?  Have you deleted the field from the form?

    Please be noted deleting the field would also delete all the existing data along with it permanently from our servers.

    Looking forward to your response.

    Thanks.