Fields are not populated when the form is continued

  • Profile Image
    Julie
    Asked on May 27, 2020 at 07:07 AM

    Hi;

    I have a "Same as Applicant" checkbox that if checked, will auto-fill the address fields for "Property Owner". If the applicant checks the box, the fields populate - great! But if they save the form (instead of submit), when they go back in to edit the form, those auto-filled fields are blank. Not great but not a big deal - they can just check the box again.

    What is a big deal is this: if they never check the box in the first place, add different "property owner" info than what is in the "applicant" fields, save (instead of submit) and go back in to edit the info, the "property owner" fields are again blank. So it seems that calculated fields don't hold their values - whether actually calculated or not. Please advise.

    Thank you;

    Julie



    This is a re-post of a comment on How to Pass Field Value to Another Field?

  • Profile Image
    Bojan_J
    Answered on May 27, 2020 at 08:54 AM

    Greetings and thank you for your message.

    To resolve this problem, you can add a new address field to your form which will always have the same values as the previous field. Then, using conditional logic, you can hide the newly added field if the Same as Applicant is not checked. If it is, you can hide the empty address field, and show one where the field is copied.

    Please let us know if this solution will work for you.