Limit of pages for PDF converter

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    sara_chejanovich
    Asked on May 31, 2020 at 09:50 AM

    Hi 

    I am creating a new form based on a pdf. When trying to upload a pdf, I get following message

    "The PDF you're uploading exceeds the 15-pages limit. Please try uploading another PDF form."

    I worked on a previous pdf which had almost the same number of pages and I didnt have the limit of 15 pages. (https://form.jotform.com/200886417847062)

    Is this because I am on free version of Jotform? Would it be resolved if I change to the pay version.

    I dont need that the each  field of the pdf would it be interpreted to a field of a form. I can create the fields on the form and map it to the form by myself. Please let me know how can I fix this so I can continue working on a 2nd version of my work. Best Regards


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    Bojan_J
    Answered on May 31, 2020 at 03:26 PM

    Greetings and thank you for your message.

    Unfortunately, the PDF form editor has a limit of 15 pages no matter what plan you have. The only way to resolve this problem is to reduce the number of pages. 

    Please let us know if there is anything else we can help you with. 

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    Bojan_J
    Answered on June 01, 2020 at 06:15 AM

    Greetings Sara.

    Thank you for your reply.

    This limitation is not new. I have checked the form you have sent and I believe it only has 13 pages with fields that can be filled. Can you please see if your new PDF has more pages than that?

    Thank you for your cooperation.