Duplicate form submissions

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    yuendesigns
    Asked on May 31, 2020 at 10:15 AM

    Hi: I seem to be getting duplicates sent to me. And showing up in my integrated Google Sheet. Is there a known issue happening right now? Do I need to fix a setting?

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    VincentJay
    Answered on May 31, 2020 at 03:30 PM

    Please try adding captcha field to your form: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    After that, please contact us again if the issue still persists.

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    EltonCris
    Answered on June 26, 2020 at 05:38 PM

    Duplicate submissions issue is now fixed. We added some preventive measures to help deter unwanted resubmissions of the previous entry. This should not happen again.


    Thanks!