Mobile Devices: logo is not showing on my form

  • e.mabifah
    Asked on May 31, 2020 at 3:46 PM

    hello

    my logo is not showing on my form when I view it with a mobile device. I read your post on CSS code:

    .form-all {

        overflow: visible;

    }

    But it still didn't work. I will appreciate your assistance with this. thank you

    Jotform Thread 2358545 Screenshot
  • Niko_N
    Replied on May 31, 2020 at 5:53 PM

    Greetings,

    I've checked and tested your form through several mobile devices and logo is showing in all cases:

    Mobile Devices: logo is not showing on my form Image 1 Screenshot 20

    Could you please check and confirm whether the issue has been resolved?

    We're looking forward to your reply;

    Thank you in advance!

  • e.mabifah
    Replied on June 1, 2020 at 8:37 AM

    1591015143IMG 5507 Screenshot 10

    it is the same thing... I tried it on safari, and google chrome



  • Lorenz JotForm Support
    Replied on June 1, 2020 at 10:23 AM

    Hi,

    I've checked your form using different browsers and devices and the logo is showing just fine. 

    1591021007Screenshot from 2020 06 01 22  Screenshot 10

    1591021135Screenshot from 2020 06 01 22  Screenshot 21

    Please try testing your form on other devices as well. I would also suggest clearing your browser's cache or going incognito mode and see if that would help. I've cleared your form's cache also as a precaution. 

    Let us know how it goes.