My account is locked?

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    Asked on June 02, 2020 at 10:47 AM

    Hello, I am using this form to create a basic technical skills self-assessment. I am unable to get back into my account to access the form and continue editing. It says my account has been locked. 

    Please assist - thank you!

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    Answered on June 02, 2020 at 10:56 AM

    Hi @stacy, thank you for reaching out to us.

    We are currently reviewing your account, we will get back to you as soon as we have more information

    Thank you for your patience.

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    Answered on June 02, 2020 at 11:02 AM


    When I try to log in, I get an error that my account has been suspended by the phishing prevention program. I am creating a technology skills self-assessment with a drop-down menu for each question. The form does not ask for any passwords. It asks if users are comfortable changing their passwords, logging back in to various programs after a password change, etc.

    Please help - I need to get this completed ASAP.

    Thank you!

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    Answered on June 02, 2020 at 11:33 AM

    Greetings and thank you for additional information.

    Unfortunately, we are still reviewing your account. I will forward additional information you have provided to our reviewer team, and as soon as we hear back from them, we will let you know.

    Thank you for your patience. 

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    Answered on June 02, 2020 at 01:00 PM

    I have checked your account stacy.lawlessgibson and it seems to be in good status.

    Can you please check again and let us know if the issue still remains?