Multiple email reminders sent daily

  • johannawise
    Asked on June 2, 2020 at 1:30 PM

    My clients and I have been receiving multiple reminder emails daily although they should be sent only once every 24 hours. 

  • Lorenz JotForm Support
    Replied on June 2, 2020 at 3:19 PM

    Hi Johanna, 

    I've checked your account and I see that you have multiple forms. Please provide the form that has a scheduled email reminder so we can further check what might be causing the issue.

    We look forward to your response.