Can't update a hyperlink in the jotform

  • Cokdegerli
    Asked on June 2, 2020 at 6:15 PM

    We are adding a jotform to our returns policy page on a repilication site. We copied the jotform from the original site and have updated a hyperlink, but this change isn't showing once the form has been embedded. 

  • roneet
    Replied on June 2, 2020 at 10:17 PM

    Could you please share the link to your website so that we can check it for you.

    Looking forward to your response.

    Thanks.

  • Cokdegerli
    Replied on June 2, 2020 at 11:22 PM

    Hi Roneet,


    The page is here: https://love-to-dream-middle-east.mybigcommerce.com/return-policy/


    thanks!

  • BJoanna
    Replied on June 3, 2020 at 3:08 AM

    The div HTML element to which you added the form link is not visible on the webpage you provided. 

    1591167998link Screenshot 10

    You should make that element visible if you want to allow your users to click on the form link.