Error form problem

  • Anthoni
    Asked on June 3, 2020 at 6:23 AM

    hello, during validation I have the error message attached

    can you fix the concern?

    Jotform Thread 2364733 Screenshot
    Page URL: https://eu.jotform.com/build/30116235216946
  • Sam_G
    Replied on June 3, 2020 at 8:39 AM

    Hi Anthoni,

    Thank you for contacting Support.

    I have been testing your form and the error is due to the length of the text added in the "Name" inside your payment settings as shown below.

    Error form problem Image 10

    To rectify this error, reintegrate the PayPal Invoicing into the form and this time enter the Description into a "description" field below the payment field as shown below.

    Error form problem Image 21

    Hope this helps.

    Let us know if you need further assistance.