Receiving error when attempting to download images submitted to me by my form

  • mmolamphy
    Asked on June 3, 2020 at 6:34 AM

    Hi - I'm getting the attached error when attempting to download images submitted to me by my form . Would you be able to suggest any solutions please

  • jherwin
    Replied on June 3, 2020 at 8:56 AM

    You would need to lift privacy settings in your account, which require log-in to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1591188879uncheck Screenshot 10
    Please give it a try and let us know how it goes.

  • mmolamphy
    Replied on June 3, 2020 at 10:28 AM
    Thank you so much for your efficient and prompt response. I really
    appreciate it.
    Kind regards,
    Michael

    Virus-free.
    www.avg.com

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