Data is not properly populating on the PDF document.

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    Asked on June 03, 2020 at 11:15 PM

    Here is my current setup with the pdf editor - PDF Setup. On the left, I have a form field for the date and service overview number. I thought that by putting the form fields there, when my team puts in the date and service overview number it would appear there. 

    The form fields do this correctly in the fine print of this pdf.

    The other issue we are running into is with the company name. From this screenshot, you can see that the contact name filled out in the form is being shown twice - Repeating contact name from form

    I need the company name to show.

    I hope I have been detailed enough, please let me know if you have any questions for me.

  • Profile Image
    Answered on June 03, 2020 at 11:29 PM

    For the first issue, kindly try replacing the current elements you've used with a text element, you will find it on the "Add element" section and under the basic elements tab: 


    The text element allows you to include fields from the form and format the text as needed. 

    For your second issue, I've checked both fields and they basically the same, example: 


    You will need to delete one of the Contact Name fields and add the Company Name field from the "Add Element" section and the "Form Fields" tab. 

    Kindly give it a try and let us know if you have any questions.