Paypal connection

  • ty Hampton
    Asked on June 4, 2020 at 8:01 AM

    We cant seem to disconnect an old account and set it to the new one.
    How do we do this? Have you had this problem and do we need to republish the iframes inserts?

    Feel free to call.

    Thank you

  • Sonnyfer JotForm Support
    Replied on June 4, 2020 at 9:50 AM

    Hi there - Perhaps your PayPal credentials are saved on your browser cache. You can try clearing them by following this external guide: clear-my-cache.com/en/

    Alternatively, you can try using a different browser or incognito to see if it makes any difference.

    Hope this helps.