Email Submission Not Showing Text

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    thetravelbutler
    Asked on June 04, 2020 at 11:43 AM

    The emails submissions of my form are not showing the text clients are agreeing to. How can I have the emailed form sent to me showing all the verbia

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    Anita_K
    Answered on June 04, 2020 at 01:05 PM

    Hi,

    I assume this is the form you are referring to? https://www.jotform.us/form/70115559618156

    The reason why it is not showing the Terms and Conditions is that it's added to the form using a Paragraph field. These fields are not shown on email notifications.

    A possible workaround is to add the text into a Long Text Field and set it as the default value:

    Then you can set it as Read-Only so that the people who fill out the form won't accidentally edit it.

    After that you can change the width and the height of the field:

    I've cloned your form and implemented these changes, you can take a look at it here.

    If you like it you can clone it further.

    I hope this is helpful, please let us know if you have any further questions.