How can I reactive my account?

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    Leo 
    Asked on June 04, 2020 at 08:16 PM
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    Carlos_C
    Answered on June 04, 2020 at 11:56 PM

    Hello,

    Thank you for your message.

    In this case, the account has been suspended because the form is asking for Passport/ID, for you to have that information it is necessary to add the following fields:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    To collect ID Numbers & ID Uploads.

    I already reactivate the account, please add the widget above to avoid being suspended again.

    If you need any further assistance, please let us know. We will be happy to help.