Unable to see the signatures in the submissions

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    tlhuddleston
    Asked on June 05, 2020 at 06:27 PM

    I created a client form for my Spa clients. Even when I watch them sign the form their signature does not appear , what is the problem?

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    roneet
    Answered on June 05, 2020 at 10:45 PM

    Could you please confirm if you are unable to see the signatures in the email notifications?

    I am unable to replicate any issue when I checked your submission page and the email logs.

    Were you logged-in while viewing the signatures?

    Please try to login to your account and then check the emails.

    Thanks.

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    tlhuddleston
    Answered on June 05, 2020 at 11:28 PM
    I can see the signatures when I log in, they don’t show up on my Android. It’s all good, Thank You!
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