My account has been suspended for phishing

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    ATONNE C HUNTER 
    Asked on June 06, 2020 at 03:26 PM

    I'm an Independent Travel Agent and I was using a form to collect payment info for my clients trips. The account was flagged as phishing. I received an email last night stating that my account was unsuspended and the payment info was removed from form. But i'm still not able to access my account. 

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    jonathan
    Answered on June 06, 2020 at 08:06 PM

    We apologize for inconvenience. I checked your account/username dreams2realityta  and I noted that it was indeed suspended again due to suspicious Credit Card Authorization form on the account.

    I have requested a review of your account and forms again from the Form Reviewers team.

    We will notify you here at once for updates on the status.

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    jonathan
    Answered on June 06, 2020 at 08:42 PM

    The suspension of the form was a mistake. We have now reactivated your account/username dreams2realityta  and forms are available again.

    You can check the updated status when you log in using the username at https://www.jotform.com/login

    We apologize for inconvenience. Let us know if you need further assistance.