Uploading MP4 Video Submissions

  • Profile Image
    Asked on June 06, 2020 at 10:37 PM

    Great Day, my guest are unable to upload their MP4 videos for submissions. please let me know what I need to do on my end to make sure that they can do that?

    HELP :-) 

    Thank You

  • Profile Image
    Answered on June 07, 2020 at 05:28 AM

    Hi @Torreylv2

    Have you already added mp4 to the file types accepted, as shown below?


    Please have a try and let us know if you still need assistance.