Uploading MP4 Video Submissions

  • Torreylv2
    Asked on June 6, 2020 at 10:37 PM

    Great Day, my guest are unable to upload their MP4 videos for submissions. please let me know what I need to do on my end to make sure that they can do that?


    HELP :-) 


    Thank You

  • Flavio_A
    Replied on June 7, 2020 at 5:28 AM

    Hi @Torreylv2

    Have you already added mp4 to the file types accepted, as shown below?

    Uploading MP4 Video Submissions Image 10

    Please have a try and let us know if you still need assistance.