Would it be possible to get the transaction ID in the excel download?

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    Asked on June 08, 2020 at 05:27 PM

    I have created a form with Cybersource payment integration. When I download all my submissions, transaction ID is missing in the downloaded report. Would it be possible to get Cybersource transaction ID from the downloaded excel report?

    Thank you

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    Answered on June 08, 2020 at 10:47 PM

    We would like to apologize for any inconvenience. I'm afraid there is no option to include the transaction ID of the CyberSource payment field in the downloaded Excel file of submission.


    I have forwarded your concern to our developers as a feature request. We cannot guarantee that it will be implemented anytime soon, but please be assured that once there is an update we will notify you in this support ticket right away.