Would it be possible to get the transaction ID in the excel download?

  • jxkonda
    Asked on June 8, 2020 at 5:27 PM

    I have created a form with Cybersource payment integration. When I download all my submissions, transaction ID is missing in the downloaded report. Would it be possible to get Cybersource transaction ID from the downloaded excel report?


    Thank you

  • Mike_G JotForm Support
    Replied on June 8, 2020 at 10:47 PM

    We would like to apologize for any inconvenience. I'm afraid there is no option to include the transaction ID of the CyberSource payment field in the downloaded Excel file of submission.

    1591670664zt2243272rhh0zqoza2020 Screenshot 10

    I have forwarded your concern to our developers as a feature request. We cannot guarantee that it will be implemented anytime soon, but please be assured that once there is an update we will notify you in this support ticket right away.