how to change my email to someone's else

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    1515397
    Asked on June 09, 2020 at 12:11 PM

    Hi ,
    i'm trying to change my email to do it for someone else so they can recive the notification but i can't for some reason when i test it it keeps sending in the old one! is there's a way i can change my email to someone's else so they can get the answres?

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    IvayloK
    Answered on June 09, 2020 at 03:27 PM

    In order to change recipient e-mail, you can check and follow this guide:

    https://eu.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    I checked your form and noticed that you use the Test Email button. Please note that this will only send an email notification to the email address associated with your account. If you want to test the new recipient e-mail, please make a test submission of your form.

    Let us know if you need any further assistance.