My form won't go to the next page: "next" button doesn't work

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    ccnewsletters
    Asked on June 11, 2020 at 09:28 AM

    https://form.jotform.com/51335122041135

    I've been using this form for quite a while and all of a sudden the "next" button won't work and send the user to the next page. 

    The first page is where they enter the email address only and then click next.  The next button doesn't work.  I've checked the settings and properties and even added logic to the email field so that it should automatically go to the next page when the field is filled but it still doesn't work.

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    Niko_N
    Answered on June 11, 2020 at 10:53 AM

    Greetings,

    We apologize for the inconvenience.

    I've checked your form and you have Spacer Widget at the top of your first page. However, presumably the spacer is set too much. If you lower it, it should be fine. Could you please try to use smaller number and check if the issue still persists as shown below:

    We're looking forward to your reply;

    Thank you in advance!

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    ccnewsletters
    Answered on June 12, 2020 at 08:06 PM

    Thank you that worked.  That seems weird that a large spacer would make the button not work but it did the trick.  Thank you