How can I cancel?

  • DianeComer
    Asked on June 11, 2020 at 1:04 PM

    I would like to cancel this. I thought it was free but I see that it is not. At this time we cannot add any expense to our business as we are still currently closed due to the Covid-19 and do not know when we will be able to open back up and what our revenues will be.

    I sincerely apologize and hope that you understand.

    Diane Comer

    Rhythm Studio and Dance Wear

    info@rhythmstudio.net


  • Patrick_R
    Replied on June 11, 2020 at 1:49 PM

    Hello Diane! We have FREE as well as Paid plans. I've checked your account and you're currently on our FREE plan so there is no paid subscription that I can cancel.

    You can check your account status from this link: https://support.jotform.com/myaccount/usage

    If you have any further questions, feel free to ask.