Anyway to allow larger than 5mb of total size so my submission uploads can still be attached to email?

  • Forms_Metromin
    Asked on June 11, 2020 at 5:38 PM

    I've looked at the uploadcare widget which I thought may allow me to still receive uploads from submissions on my form. 

    The way I have the automation created only works if the uploads are sent as attachments.  Most people are taking a photo from their cell phone and the average size of each appears to be about 2mbs each.   So 4 x 2mb =8mb which reverts my submissions to only contain links versus actual attachments I need to capture. 

    A compression widget or something? 


  • Jovanne JotForm Support
    Replied on June 11, 2020 at 7:07 PM

    Hi, thank you for reaching out to us.

    Please note that the files uploaded in the file upload will be sent as an email attachment. Currently, the attachment file size is dictated by the Email system is only limited to 5MB. However, you can still access the files uploaded to the submission by clicking on the links displayed in the email notification.

    I have checked in our available widgets, and unfortunately, we do not have such an option to compressed upload files yet.

    Let us know if you have any other questions.