Users can't type in the fields

  • rubygbenoit
    Asked on June 11, 2020 at 7:01 PM

    People can't type in the fields for quantity or lead time anymore.  How do we fix this? Thanks. 

  • Jovanne JotForm Support
    Replied on June 11, 2020 at 7:20 PM

    Hi, thank you for reaching out to us

    As per checked on your form, I noticed that you have set a condition to automatically calculate the field value once it is filled. This will make all the users' input overridden by the condition. I suggest that you will disable all the conditions to make the fields working again.


    Users cant type in the fields Image 10


    Let us know if you have any other questions.

  • rubygbenoit
    Replied on June 11, 2020 at 7:28 PM
    I did not set that condition. How do I disable it?
    ...
  • Jovanne JotForm Support
    Replied on June 11, 2020 at 7:34 PM

    Hi, you can navigate to Settings > Conditions > Select All > Disable

    Users cant type in the fields Image 10


    Let us know if you have any other questions.

  • rubygbenoit
    Replied on June 11, 2020 at 8:28 PM
    Thanks.
    ...
  • Jovanne JotForm Support
    Replied on June 11, 2020 at 8:29 PM

    On behalf of our team, you are most welcome.

    Please don't hesitate to reach out if you have any other concerns. Thank you.

  • practiceforone
    Replied on June 13, 2020 at 8:01 AM

    Is this the good solution for website field? I want ask about low traffic blog.

  • Kenneth JotForm Support
    Replied on June 13, 2020 at 10:01 AM

    Hello there,

    If you are referring to using an input table for collecting numerous data then yes, compared to using individual short text fields which would tedious to build.

    If you meant putting the form on the landing page, then I would not recommend it since it would make the entire page long, I would suggest that you create a link to the form page for submissions instead.

    I hope that helps.

    Best.