my account is suspended

  • Fatih Çakır
    Asked on June 11, 2020 at 7:18 PM

    please help

  • John Support Team Lead
    Replied on June 11, 2020 at 10:16 PM

    As checked, your account has been auto-suspended by our system as this form: Tahsilat Makbuzu Örneği contains plain text fields that collect Bank Branch and IBAN numbers. It is considered as phishing and violates our Terms of Use.

    my account is suspended Image 10

    You can collect Bank information but that should only include Bank Names and Bank account numbers. IBAN/Branch/Routing numbers are not allowed to be collected.

    I have removed that said fields and reactivated the account. You may now log in again to the account.