Form signatures not showing in emails

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    Asked on June 11, 2020 at 09:17 PM

    The signature in a form response is a broken image, I've tried all 3 signature options when building the form. Despite this, none of them seem to work.

    Kind regards,


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    Answered on June 11, 2020 at 11:09 PM

    Hi there - As part of Jotform security, signatures cannot be viewed if you're not logged in to your account by default. However, you can lift the restriction from your Account Settings to view signatures on email.


    Give it a try and let us know how it goes.