Input table PDF form issue

Hi
I'm building a form, and have incorporated a 'Input Table', and in the properties section, have selected 'Input type' Textbook,
but, as you can see, the first three rows and columns are showing as radio buttons, even though I have input text and numbers.

But, the next three are working correctly
My form is https://eu.jotform.com/build/201613951942353

Can you have a look and see what is going on?
Thanks

I tested your form and the Input Table appeared fine from my side. Please refer to the attachment.

Were you able to fix it? If the issue still persists, please try to use a different browser.

Let us know if you need further assistance.

Hi there,

Yeah, it’s fine in the online form,

 

BUT, when it comes through on the pdf it has the following:-

 

If you can look into why this is the case for the first three rows and columns.

 

I tried deleting the first three rows and columns, but then the ones that had been fourth to sixth (and currently work), behaved in exactly the same way, and didn’t show the results on the pdf.

 

Regards

 

Nigel

Hi there,
Yeah, it’s fine in the online form,
[A screenshot of a cell phone Description automatically generated]
BUT, when it comes through on the pdf it has the following:-
[A screenshot of a cell phone Description automatically generated]
If you can look into why this is the case for the first three rows and columns.
I tried deleting the first three rows and columns, but then the ones that had been fourth to sixth (and currently work), behaved in exactly the same way, and didn’t show the results on the pdf.
Regards
Nigel
...

Hi,

Could you please try using a drop-down instead of regular input if it's possible for you?

Another option would be to use regular Text fields without the input table.

Let us know if the issue still persists.

yes, I had worked out I could go for those solutions, but, they don't overcome the fact there is an issue with your system, that really should be resolved, because neither alternative you suggest is ideal for my form, or my pdf.

So, I come back to, could you resolve the issue your end?

thanks

Hello Nigel - Please try removing the fields in the Original PDF then re-connect it to the Input Table.

Here's how it looks now in the PDF:

When you add an Input Table, by default the input type is 'Radio button'. So when you change the input type to 'Textbox', it doesn’t automatically update the selected matching field in the PDF.

Yep. I've done that now, and it's worked perfectly, thanks