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LoriAsked on June 12, 2020 at 5:33 PM
Hello,
Clients are uploading photos to the JotForm but when I try to open them on a desktop or phone, it shows the screen that says "Whoops..."
How can we fix this?
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Girish JotForm SupportReplied on June 12, 2020 at 7:20 PM
Hello Lori,
You are seeing this error due to the privacy settings below in your account:
You will need to be logged into your JotForm account on the device that you are viewing OR disable these options in order to view/download the uploads received on your email.
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tattoomavenReplied on June 16, 2020 at 12:28 PM