Back and Next Button Disappeared

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    Asked on June 12, 2020 at 10:16 PM


    I think there is bug on my forms because the back and next button on the page not shown.

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    Answered on June 13, 2020 at 01:37 AM


    I checked your form and the Back and Next buttons are visible on the form:


    Have you embedded this form on any web page? If yes, please provide us the web page URL to check.

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    Answered on June 13, 2020 at 01:47 AM

    HI Sir,

    Pls check  the back and next button on SOURCE OF INCOME PAGE after the Applicant Information Page.1592027251BUGGED.jpg

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    Answered on June 13, 2020 at 03:43 AM

    Hello there,

    Thank you for reaching out to us.

    One of your conditional blocks, specifically block #13, has a DO action "SHOW Page Break".

    15920341272020-06-13 15_30_47.jpg

    This means that this element will be hidden if the condition on that block was not met. This Page Break field is where the BACK and NEXT buttons on page 3 are at.

    Just remove it from the DO action of that conditional block and the buttons should appear again.

    Please give it a spin and let us know if you have further questions.