Order Form Getting Stuck At Submitting On Clickfunnels

  • Profile Image
    EnzoGT13
    Asked on June 13, 2020 at 10:52 PM

    Hi guys,

    Just found this forum. I am having an issue that I hope and pray you guys can help me with.

    I have a funnel which is supposed to go live anytime now. On the order page, when you click the "Buy Now" button, it gets stuck at "Submitting". 

    I've been going back and forth all day with the Support team from CF and it still gets stuck at the "submitting" stage.

    Has anyone faced this issue before with the Buy Button on an order form using Clickfunnels? How have you fixed/solved this issue?

    Very grateful for all/any help you guys can provide with this!

    Cheers!


  • Profile Image
    Patrick_R
    Answered on June 13, 2020 at 11:07 PM

    Hello @EnzoGT13! I've just checked your Jotform account, you don't have any forms with us.

    Looks like your issue is not with JotForm. Kindly note, this is the official forum for Jotform services and is dedicated to discussions about Jotform issues only.

    We won't be able to assist you with your issue with ClickFunnels. You'll have to get this resolved with CF support. You might also find help on StackOverflow (you can post your question there with appropriate tags and someone might be able to assist you).

    I hope this helps. If you have any questions about Jotform or our services, let us know.

    Thank you!

  • Profile Image
    EnzoGT13
    Answered on June 14, 2020 at 12:40 PM

    Hi Patrick,

    Thank you for reply. Ok I see. Will do thanks.


    Cheers.