Email information fails to be shown on the report

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    nexusenginneringcorp
    Asked on June 15, 2020 at 04:10 AM

    Hi, 

    I am building forms, and had tested them to see if everything works.

    Things are fine except that I cannot see the email address on the report that is sent to email. 

    Can someone help to solve this problem?

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    Abigail_G
    Answered on June 15, 2020 at 06:24 AM

    Hello nexusenginneringcorp,

    Is https://www.jotform.com/201658538782062 the form you are referring to?

     

    It appears that the email address field is not part of the automated report sent to your email address. You can modify it to add that field.

    In the Form Builder, go to Settings, then click Emails:

    Then click on the pen button that appears when you hover the Notification 1 box to edit it:

    Click on the row highlighted in red, then on Insert Row After:

    You can then edit the new row to add the field you want. For your specific form, this is what you want to type in:

    Make sure to click Save before you leave the Form Builder.

     

    To find what to fill in the right field in general to point to a specific row, switch out of the Settings and go back to Build. Click on the widget you want to use, then on Advanced:

    Scroll down to the bottom and expand the Field Details section, then find Unique Name.

    This unique name is the one you want to write into the report, enclosed in braces: {email}

     

    You can modify the report to add or remove fields you want or don't want to see.

     

    Please let me know if you have any more questions.