Background error

  • Napadroku
    Asked on June 15, 2020 at 4:43 AM

    Hi, 

    I have an issue while changing a pic by a form.

    I made a copy of an old form and changed questions and now I wanted to change the picture in the background. 

    I uploaded a new pic, and everything seems to be ok, but when I go to preview I still see there the old pic. I'm sending a preview pic at the screenshot. 

    Can you please advise on how I should solve it?


    Thanks,

    Jana


    Jotform Thread 2388804 Screenshot
  • Fernand Enterprise Operations Specialist
    Replied on June 15, 2020 at 6:20 AM

    Hello Napadroku,

    We are sorry for the inconvenience. I checked your form and tested it. As a result of the test, I couldn't replicate the issue. It might be a temporary problem. Please try again for a while. 

    1592216408Screen Shot 2020 06 15 at 13 Screenshot 10

    If you need further assistance, please let us know.