Where is the text option?

  • myrelotoolkit
    Asked on June 15, 2020 at 6:02 AM

    It seems my jotform doesn't have a "Text" option. Is this an error or because I'm not on a premium plan?



    Jotform Thread 2388929 Screenshot
  • Sarah
    Replied on June 15, 2020 at 7:06 AM

    Hi myrelotoolkit,

    I have a Free Plan with JotForm and I believe there other diverse options for a Dropdown to use. 

    If you refer to the 'Dropdown' from the Form Elements>Basic, I can see a box on my form with a drop menu, like my image here attached.Have you tried to click on 'Edit Options' that appears below the box? If you click on it, you can see a list of options that can be easily edited as a text.


    After you have inserted your options, remember to click on 'Save changes'.

    There are also Free Widgets like 'User Contributed Droplines' (Form Elements>Widgets).

    After you have click on it to add to your form, you can edit the text of the options from 'Widgets Settings' (click on the wand icon)

    Check this: https://www.jotform.com/widgets/user-contributed-dropdown

    You can also add a Free 'Dropdown with Paging', check this: https://www.jotform.com/widgets/dropdown-with-paging

    I hope this would help. Let me know if you have sorted your issue.

  • Jimmy_D
    Replied on June 15, 2020 at 9:32 AM

    Thanks for contacting us. You can use the paragraph field to add a text block to your form. 

    Where is the text option? Image 1 Screenshot 20

    To add a text input field, you can either use the short text or Long text field. 

    Let us know should you need further assistance.