-
richard RundAsked on June 15, 2020 at 7:38 PM
Your download link is ready
1.68 MB in total.
This link is valid for 15 days
Please download your files before June 30, 2020
-
Kiran Support Team LeadReplied on June 15, 2020 at 11:11 PM
It seems that you are trying to download the file without logging into your JotForm account. I notice that the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings and so it is required to login to your account to download the files.
If you want to access the files directly from the email, you may disable the option from the account settings.
Thanks!