Security warning on mobile

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    sconst
    Asked on June 17, 2020 at 02:52 AM

    Hi!

    Our form respondents have reported that when they try to open our forms on a mobile device, they get a security warning and cannot fill out the form. 

    I've attached a screenshot. Can you help us fix it?


    Thank you!


    Screenshot
  • Profile Image
    ashwin_d
    Answered on June 17, 2020 at 05:28 AM

    I am sorry for the trouble caused to you. With which form you are having this issue with? I did check your last edited form in mobile device and did not find any issue with that. Form was displayed correctly without any security error. Please check the screenshot below:

    1592386088sslErr.png

    I would suggest you to please test your form again and get back to us if the issue persists. You may also like to test your form in incognito browser mode as well. 

    We will wait for your response.

  • Profile Image
    sconst
    Answered on June 17, 2020 at 05:58 AM

    Hi Ashwin! Thanks for your quick reply. The forms are working now. Thanks!