Why am I Unable to Download Attachments from completed form?

  • Profile Image
    Matt Barrick 
    Asked on June 17, 2020 at 11:06 AM

    Form is working - Attachments are allowed - File size is small - But I am unable to download attachment from submission email

  • Profile Image
    Answered on June 17, 2020 at 11:49 AM

    Greetings and thank you for your message.

    To view uploaded files, you need to be logged in to your Jotform account. You can disable Require log-in to view uploaded files. option from the account settings:

    Please let us know if this resolved your problem.

  • Profile Image
    Answered on June 17, 2020 at 11:51 AM

    Excellent - Thank you!