Why am I Unable to Download Attachments from completed form?

  • Matt Barrick
    Asked on June 17, 2020 at 11:06 AM

    Form is working - Attachments are allowed - File size is small - But I am unable to download attachment from submission email

  • Bojan Support Team Lead
    Replied on June 17, 2020 at 11:49 AM

    Greetings and thank you for your message.

    To view uploaded files, you need to be logged in to your JotForm account. You can disable Require log-in to view uploaded files. option from the account settings:

    Why am I Unable to Download Attachments from completed form? Image 1 Screenshot 20

    Please let us know if this resolved your problem.

  • mbwate
    Replied on June 17, 2020 at 11:51 AM

    Excellent - Thank you!