I cant access a past Form

  • Troy Weyhrich
    Asked on June 17, 2020 at 11:35 AM

    I created a form (my 1st) about a month ago and I can not access it now for some reason. 

    The link supplied to mu customer does not seem to work. And I had orders on it that have seemed to have vanished as well.

     

    Can Someone help regain access? This is very time sensitive.

    Thanks

    Troy

    Page URL: https://form.jotform.com/guest_ef9d8a783d5fd679/RenegadeNECCorderform
  • David JotForm Support Manager
    Replied on June 17, 2020 at 12:11 PM

    Thank you for contacting us. Upon checking the path of the URL, I can see that the form was created in a guest account:

    1592409987guest Screenshot 10

    A guest account relies on your browsers cache, whatever happens to it, it will make it purge. Unfortunately, the guest account no longer exists, so the form purged too.

    Please make sure to register a free account in order to avoid losing access to future forms and submissions.