Autoresponder email: Can I set a time to send an autoresponse email?

  • builderguides
    Asked on June 17, 2020 at 5:04 PM

    I know how to set an autoresponse email for another day, but can we set a specific time to send? if so how can I access that.

  • Girish JotForm Support
    Replied on June 17, 2020 at 8:01 PM

    Hello,

    Sorry, but currently there is no option to directly setup a specific time to send the autoresponders similar to the option to send on a particular day as explained here: Utilizing-the-Send-Emails-Later-Function-of-the-Autoresponder-Emails 

    Let me escalate this to our back end team as a feature request. Please note that we will not be able to provide an ETA at the moment, but we will keep you posted on updates via this thread. 

    In the meantime, I would suggest the below workaround:

    1. Add a Time field in the form and set it to current time in the field properties. Hide this field in the form.

    15924382781806 3 Screenshot 10

    2. Create a condition as shown below to send form after a certain time. Creating a conditional email will override the actual autoresponder email.

    15924383151806 4 Screenshot 21

    Related guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Do review and let us know if this workaround helps.