Share On Email: Increase 5 emails limit

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    Asked on June 18, 2020 at 05:31 PM

    Hi there - 

    I'd like to email out some of my forms, but it is only allowing me to send 5/time. I've paid for the Silver platform - shouldn't I get 100?


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    Answered on June 18, 2020 at 08:53 PM

    Hello Alice,

    I assume you're referring to this email limit under Publish > Email > Share on Email? If yes, you can only send to 5 emails at a time as of the moment. If you want to send more than 5, you can repeat the same steps and then enter 5 new emails. I believe this was limited to 5 to prevent abuse on our email server. Sending mass emails is just too risky.

    Anyway, I still have escalated this to our developers for further review. Once we have an update related to this, we'll inform you here.