how do I enter my signature using my laptop?

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    Katy Vuncannon 
    Asked on June 18, 2020 at 07:10 PM
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    Answered on June 18, 2020 at 09:53 PM

    Hi there, @Katy!

    Thank you for contacting Support.

    To enter your signature you can use your mouse cursor pad on your laptop. It will work as an online pen tool so you will be able to enter your signature on jotform.

    I hope this helps, please let us know if you need further assistance

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    Katy Vuncannon 
    Answered on June 19, 2020 at 11:28 AM
    Thank you ......but I have tried every finger, knuckle, and fingernail. It
    won't enter my signature. Is there a key I need to press?
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    Answered on June 19, 2020 at 11:50 AM

    Greetings and thank you for your message.

    Please note that you need to have left mouse pressed while dragging the cursor. It is not enough to hover over the signature field. I am on a laptop, and I had no problems with it.

    If you are holding the left mouse button, and still having problems, please send us the problematic form so we can test it.

    Thank you for your cooperation.