I keep getting this error when I try to view customer ID they have uploaded

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    AnnaOOO
    Asked on June 22, 2020 at 05:46 AM
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    BJoanna
    Answered on June 22, 2020 at 08:51 AM

    This issue is related to the Privacy settings of your account. The Privacy option "Require log-in to view uploaded files." is checked on the Settings page, which means that you need to log in to view and download the uploaded files. 

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    If you want to download the uploaded files without logging in, you can uncheck the mentioned Privacy option.