Text from textarea not showing when printing the form

  • heatherhassel
    Asked on June 23, 2020 at 6:30 AM

    Is it possible to setup the form in such a way that no answers are cut off in the "print form" pdf that is produced?  (See short & long answer questions that are not completely visible in attachment).

    Jotform Thread 2405968 Screenshot
  • Bojan Support Team Lead
    Replied on June 23, 2020 at 7:45 AM

    Greetings and thank you for your message.

    If you are using the print option directly on your form to generate the PDF file you need to modify the fields so they appear larger. You can achieve this from the Options tab in the field settings:

    Text from textarea not showing when printing the form Image 1 Screenshot 20

    An alternative way would be to create a PDF file using JotForm editor. This way, the PDF will always look the same, and all the text will be shown. You can send this PDF as an attachment in Autoresponder and Notification email, or you can show it on the Thank you page.

    To learn more, please click here.

    If you have any additional questions, please let us know.