Contact support

  • Profile Image
    scotforce
    Asked on June 23, 2020 at 12:51 PM

    Hi. 


    I'm looking for another formbuilding platform, but customer service is important to us.


    Is all of your customer and technical support via email only, or do you speak to your customers when they need help?


    Kind regards


    Aaron

  • Profile Image
    Richie_P
    Answered on June 23, 2020 at 02:25 PM

    Hello Aaron, we do have phone support however, this is only available for the enterprise plan.

    However, we do offer the same service regardless of plan. The only difference is the mode of contact.

    You may contact us directly through our support email at support@jotform.com or on our support system at https://www.jotform.com/contact/

    If you have further questions, let us know.