Hidden fields showing up on the PDF - Conditionals make them stay hidden

  • billieh
    Asked on June 23, 2020 at 7:12 PM

    Hey there, 

    searched the blog, may have missed it. 

    In my PDFs that are emailed, they seem to be including PARAGRAPH fields that are conditional, and hidden by default. The conditions were not met, so they are not visible. 

    The email send fields do not include them. in the screen shot below, you can see the ERROR text in red, that should not appear on the PDF. 


    https://www.jotform.com/build/201744414821045 



    Jotform Thread 2407769 Screenshot
  • Jovanne JotForm Support
    Replied on June 23, 2020 at 7:22 PM

    Hi, thank you for reaching out to us.

    You can navigate to https://www.jotform.com/pdf-editor/201744414821045 and delete the paragraph in the PDF editor.

    Hidden fields showing up on the PDF   Conditionals make them stay hidden Image 10


    I hope this will help. Let us know if you have further questions.

  • billieh
    Replied on June 23, 2020 at 9:28 PM
    Oh geez!
    I was looking everywhere for that. THANK YOU!
    ...