Hidden fields showing up on the PDF - Conditionals make them stay hidden

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    Asked on June 23, 2020 at 07:12 PM

    Hey there, 

    searched the blog, may have missed it. 

    In my PDFs that are emailed, they seem to be including PARAGRAPH fields that are conditional, and hidden by default. The conditions were not met, so they are not visible. 

    The email send fields do not include them. in the screen shot below, you can see the ERROR text in red, that should not appear on the PDF. 


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    Answered on June 23, 2020 at 07:22 PM

    Hi, thank you for reaching out to us.

    You can navigate to https://www.jotform.com/pdf-editor/201744414821045 and delete the paragraph in the PDF editor.


    I hope this will help. Let us know if you have further questions.

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    Answered on June 23, 2020 at 09:28 PM
    Oh geez!
    I was looking everywhere for that. THANK YOU!