none of our forms will load the submissions page

  • ksalagaj
    Asked on June 24, 2020 at 10:42 AM

    we can't see our submissions for any of our forms, in the submissions page or the inbox.  yikes, we use this for patients to tell us they're here for their appt.  help!!

    Jotform Thread 2409095 Screenshot
  • ksalagaj
    Replied on June 24, 2020 at 10:59 AM

    it's back up now.  it was down for about 25 min.

  • Richie JotForm Support
    Replied on June 24, 2020 at 12:00 PM

    We do apologize for the inconvenience and good to know the issue have been resolved.

    Unfortunately, we cannot replicate the issue at our end.

    If the issue returns, kindly contact us again and we would gladly check the issue further.

    Thank you.