Can't add payment options

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    shopscotland
    Asked on June 25, 2020 at 02:06 PM

    I'd like to add PayPal and Stripe to my new form. When I go to add element all of the payment options are blocked out and I can't select any of them. I already have PayPal on other forms so not sure why I can't build it into this one? Thanks.

  • Profile Image
    Sam_G
    Answered on June 25, 2020 at 03:11 PM

    Hi Shopscotland,

    Thank you for contacting Support.

    Using the Purchase Order widget you cannot integrate it with any payment vendors.

    If you would like to sell your products or collect amounts and process the payment offline through check or wire transfer, use the Purchase Order payment field.

    However, Jotform has built-in payment integrations like Paypal, Stripe, etc. You can use any of the one integration and built your form using the payment method.

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    I hope this helps.

    Let us know if you need further assistance.