Does high traffic to forms cause forms to work slower and get bog down? We've noticed the forms take a while to process after submitting. Is there a w

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    graphicsolution
    Asked on June 26, 2020 at 02:48 PM
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    FelipeSantana
    Answered on June 26, 2020 at 05:12 PM

    Hello @graphicsolution,

    Thank you for contacting our support team.

    Unfortunately, it seems that you have entered your inquiry into the title section of the support ticket and because of that the text was cut off, so we are unable to read your entire question.

    For future reference, please use the title box of the support ticket for a short description of your issue and use the large body box to enter all of the details. Otherwise, we will not be able to grasp what the issue is.

    I see that you're inquiring about form performance and that you noticed the forms take a while to submit. The rest of the text is cut off. 

    Your forms should not be affected by the traffic that they generate. If the form is being slow, it is most likely related to the size of the form itself or it can be due to a bad internet connection.

    However, we can run tests on your form if you'd like. Please provide us with the URL of the form in question so we can troubleshoot.

    Also, please follow this link and respond to us with the remainder of your initial inquiry so that we can see what the rest of your question consisted of. https://www.jotform.com/answers/2414871