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    Alex Kay 
    Asked on June 27, 2020 at 04:54 AM

    Hello, your phishing system has disabled my account, can you review and unlock ASAP please.

    Thanks

    Alex

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    JohnRex
    Answered on June 27, 2020 at 07:54 AM

    As checked, your account has been suspended as it was found that this form on your account: https://www.jotform.com/form/200072539003442 has a field asking for ID numbers and Uploads. This is considered as phishing and violates our Terms of Use.

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    If you are collecting this information from your customers and not from the general public, we can make an exemption. However, it needs to be protected by these two mandatory widgets:

    1. Add the Terms & Conditions Widget(or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    The widgets will apply for ID number collection and uploads. This will make you the sole responsible for the collection and handling of these data.

    We also suggest that you use a corporate domain for your email instead of a free one that you're currently using.

    I have removed the said fields from the form and reactivated the account. You may now log in to it and comply with the said requirements. You can add them back but ensure to add the mentioned mandatory fields as well.